General Conditions of Use (T&Cs).
1. Acceptance of the conditions
By accessing this website, you agree to comply with these terms and conditions of use. If you do not agree to these terms, please do not use our site.
2. Use of the site
a. You agree to use this Site only for lawful purposes and in accordance with these T&Cs.
b. You agree not to use this Site in any manner that could damage, disable, overburden or impair the integrity of our servers or infrastructure.
3. Intellectual property
All elements of the site, including texts, images, graphics and logos are protected by copyright. You may not reproduce, distribute or modify these elements without our prior consent.
4.Payment and payment provider STRIPE
a. Payments for products and services purchased on this site are processed by Stripe
, a third-party payment provider. By using this site, you also agree to stripe's terms of service.
Stripe is responsible for the secure handling of your payment information, including credit card numbers. For more information on how
Stripe handles payments and personal data, please review Stripe's Privacy Policy and Terms of Service.
b. All financial transactions made on this site are encrypted and secured by Stripe
to ensure the confidentiality of your payment information.
c. We reserve the right to refuse, cancel or suspend any order or payment if we suspect fraud, non-payment or other violations of these Terms.
d. You are responsible for any unauthorized use of your payment method on this site. If any unauthorized use occurs, please notify us immediately.
5. Personal data
a.We are committed to protecting your personal data.
b. Your personal information may be disclosed to comply with the law, to protect our rights and safety.
6. Modifications to the T&Cs
We reserve the right to modify these terms at any time. Users will be informed of changes by updating this page.
Refund Policy
At NANA, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your wall poster order, please see our refund policy below.
1. Reimbursement Period:
You have 30 days from the date you received your order to request a refund.
2. Refund Conditions:
- Posters must be in their original condition, unused and in their original packaging.
- Damaged or defective products may be returned for a full refund or exchange.
3. Return Process:
- To initiate a return, please contact us providing your order number and reason for return.
- We will provide you with instructions on how to return your product.
4. Reimbursement:
- Once we have received and inspected your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 to 14 days.
5. Shipping Costs:
Initial shipping charges are non-refundable, and you will be responsible for shipping costs for returning your item, unless the product is defective.
6. Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email
Contact :
If you have any questions regarding this refund policy, please do not hesitate to contact us.
Thank you for your trust and we hope you will not have to use this section.
Legal notices
1. Hosting The site is hosted by: WIX
2. Intellectual property:
All content on the site, including texts, images, graphics, logos, are protected by intellectual property rights. Any reproduction or representation, in whole or in part, is prohibited without prior authorization from the publisher.
3. Personal data:
In accordance with current legislation, you have the right to access, rectify and delete personal data concerning you.
The information collected through the forms on this site is intended for strictly internal use by NANA. It will not be transmitted to third parties under any circumstances. In accordance with the French Data Protection Act (Data Protection Act of 6 January 1978 as amended and the General Data Protection Regulation (GDPR)), you have the right to access, rectify, delete and transfer your data.
4. Cookies:
Our site may use cookies to enhance your user experience. You can set your browser to refuse all cookies or to alert you when cookies are being sent.
5. Responsibility:
The publisher strives to provide accurate information on the site, but cannot guarantee the accuracy of the information. Consequently, the publisher cannot be held responsible for errors or omissions, as well as direct or indirect damage resulting from the use of the site.
6. Applicable law:
These legal notices are governed by French law. Any dispute will be submitted to the competent courts of Bouches du Rhônes.
7. Mandatory mention.